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On location for commission work at Hotel Kailani | Tokyo, Japan

Q & A

Answers to commonly asked questions

What mediums do you work in?

I work mainly in oil on canvas, using layered color and energetic brushwork to capture movement, emotion, and the beauty of life. Every piece is filled with intention, feeling, and heart.

Do you create custom or commissioned artwork?

Yes, I love creating custom pieces! Working together to bring your vision to life is one of my favorite parts of being an artist.

Can I request specific colors, themes, or sizes?

Of course! Your ideas help shape the artwork. We’ll discuss colors, mood, and size so the final piece feels perfect for your space.

Do you offer prints?

Yes — I offer high-quality giclée prints of select pieces. Some are limited edition, while others are open edition so more people can enjoy them.

Are limited-edition prints signed?

Yes! Each limited-edition print is hand-signed and numbered with care. Open edition prints have the signature printed.

ORDERING & COMMISSIONS

How do I start a custom order?

Simply send me a message through my contact form or email. I’ll personally respond and walk you through the process step-by-step.

What is your commission process like?

We’ll start with a friendly conversation about what you imagine for your piece. After we finalize the details and deposit, I begin painting. You’ll receive updates along the way so you can enjoy watching your artwork come to life.

How long does a custom piece take?

Most pieces take 4–12 weeks, depending on size and my current schedule. I’ll always give you an estimate up front.

Do you require a deposit?

Yes, a deposit secures your place on my commission list and covers initial materials and planning.

Can I make changes once you've started?

Minor adjustments are welcome early on. Larger changes later in the process may affect the timeline or cost, but I’ll always communicate with you clearly.

PAYMENT

What payment methods do you accept?

I accept major credit cards, bank transfers, and PayPal. For gallery purchases, options may vary.

Do you offer payment plans?

Yes — I’m happy to arrange a payment plan for larger pieces or commissions.

Is sales tax included?

Sales tax is calculated based on your location and added during checkout or invoicing.

PRICING

How do you determine your prices?

Pricing reflects the size, detail, and time involved in each piece as well as the value of original fine art. Every painting receives deep attention and care.

Are your prices negotiable?

Prices are set to honor the work that goes into each piece. However, payment plans are available to make owning art more accessible.

SHIPPING & DELIVERY

Do you ship internationally?

Yes, I’m happy to ship artwork worldwide.

How much is shipping?

Shipping varies based on size and destination. I’ll provide a quote before finalizing your order.

Is the artwork insured during shipping?

Yes — all original artwork and limited-edition prints are fully insured so they arrive safely.

How do you package the artwork?

Your piece will be wrapped with great care using professional fine-art packaging to keep it protected on its journey.

Will I receive tracking information?

Definitely! You’ll receive tracking details as soon as your artwork ships.

RETURNS & REFUNDS

Do you accept returns?

Because each artwork is unique or custom-made, all sales are final. But if something doesn’t feel right, please reach out — I’m always here to help.

What if my artwork arrives damaged?

If your piece arrives damaged, please contact me within 48 hours with photos. I’ll work with you right away to make it right.

Are deposits refundable?

Commission deposits are non-refundable, as time and materials go into beginning your custom piece.

DIGITAL FILES & USAGE RIGHTS

Do you offer digital downloads?

Not at this time. I focus on originals and fine-art prints to ensure the best quality.

Do I own the copyright when I purchase an original?

The copyright remains with me, the artist. However, the artwork itself becomes yours to enjoy forever.

Can I reproduce the artwork I buy?

Reproduction isn’t allowed without written permission, to help preserve the value and integrity of each piece.

OTHER QUESTIONS

Do you offer framing?

I offer framing options for some pieces, and I’m happy to recommend framers who can beautifully complement your artwork.

Can you help me choose the right piece for my home or office?

Absolutely! I love helping people find artwork that resonates with their space and style. Feel free to send photos or describe your environment.

Do you work with interior designers or galleries?

Yes — I collaborate with designers and galleries on projects of all sizes.

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